Privacy Policy

When you provide us with your personal information in the course booking an appointment, completing your Consultation form, Covid-19 Screening form, and any pregnancy or postnatal update forms, making a payment, or contacting us about our services, you are giving your consent to us collecting that information and using it for that specific reason.

We will not use your personal information for any secondary reason, like marketing unless we have asked you directly for consent to do so.

How do I withdraw my consent?

For the purpose of legal protection, we are required to hold the personal information you have given to us in the course of providing you with massage services and the notes about those treatments for a minimum of seven years.

Seven years after your last treatment we will permanently delete all your personal information that we hold.

If you withdraw your consent during the two-year retention period, we will archive your data until the two-year period expires.

Whilst your information is archived, we will not access or process it in any way except if needed for legal protection or if I’m required to do so by law.

Should you wish to withdraw your consent at any time please email hello@buddhaspaindia.in with your request.

How can I access, update or amend my personal information?

You have the right to review the personal information we store about you and your massage sessions at any time. These will be sent by email, in a Microsoft Word document attachment.

You also have the right to request we update or amend your data if it is incorrect.

To action any of these rights at any time please email hello@buddhaspaindia.in with your request.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Our appointment booking and document service are provided by Bookly. They specialize in providing secure collection, processing, and storage of personal data for healthcare practitioners worldwide.

Your data is stored through Bookly using their data storage facilities, databases, and the Bookly plugin, on secure servers is always encrypted when in storage and whilst being transmitted across the internet.

If you choose to pay for your massage with a debit or credit card your information will be passed to our payment processors – either Payu for online card payments or UPI for payments in person.

We never store your credit card details, it is always processed by third parties. It is encrypted through the Payment Card Industry Security Standard (PCI-DSS).

Stripe offers a service whereby you can pay for your appointment or gift voucher quickly using credit or debit card details previously-stored with them. We can’t see your stored card details or information.

Payu and UPI both adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in India and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

When you click links on our website, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To request your information be updated, amended, or deleted, or if you have any questions about how your information is collected, stored, and used, please email hello@buddhaspaindia.in

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.